Job Zone FAQs

What do I need before I can start work?

Please click on Join us to read about our registration process.

What training do you offer?

We have an expansive training programme from induction, through mandatory courses and onto more specialized training organized to ensure our staff are well-prepared for our clients’ needs. Many of our staff have also undertaken NVQ2 and NVQ3s through us.

Can I have another job as well as work for your agency?

Yes. Some staff use Hanover Care to ‘top up’ their income. It’s an ideal way to work in a different setting to other work. The key is communication, letting Hanover Care know the times you do and don’t want work.

How do I get paid?

On submission of a properly filled out and signed timesheet by our deadline (Mon 10am), you will get paid straight into your bank account the following Friday.

What are the benefits of working for an agency?

Many agency workers prefer the flexibility it offers. They can choose where and when they work, the shifts are varied, and it is great for widening your experience. With progressive agencies such as Hanover Care offering other benefits not previously associated with agency work (e.g. holiday pay, ongoing training) there are even more benefits than ever before.

What documents do I need to bring to interview?

Please see the list of documents on our ‘Joining Us’ (LINK) page.

Do I get holiday pay?

Yes. You simply have to request it – it does expire – but you get paid the equivalent of 4 weeks holiday per calendar year.

What experience do I need?

You will need a minimum of 6 months’ experience in a relevant setting.

What job roles do you cover?

We have work for Trained Nurses in Nursing homes, hospitals, hospices and schools. We have healthcare assistant work in the same types of units, as well as residential homes, day centres and with people in their own homes. We have support work in a wide variety of settings including supported living, residential units, schools, and for both adults and children with learning disabilities. We also supply both qualified and unqualified nursery staff to nurseries and pre-school playgroups.

How flexible is the work?

The advantage of working for an agency is the work can be extremely flexible. You let us know when and where you want to work. If the shifts coincide with these times, then we will offer you work.

Do you offer permanent work?

Yes. Many of our clients ask us to assist them recruit their permanent staff, and therefore it is always useful to send us your up-to-date C.V. (Please use our Contact Form for this.) Our shift work, however is also ongoing, so although the hours are not guaranteed, it does offer consistent work in a variety of settings. Additionally, many of our staff who fit in well with certain clients, are taken on via our ‘temp to perm’ scheme. It is a chance for both our staff and clients to make sure it’s the right move for them.

What geographical area do you cover?

Hanover Care cover most of the South East and South coast region, from our Head Office in Hove and our office in Worthing. This takes in all surrounding areas, including East and West Sussex, plus Surrey, Kent and Hampshire.